Teddy Bears & Stuffed Animals

FAQ

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on the courier’s website.

What payment methods do you accept?

We accept Visa, MasterCard, American Express, PayPal, and Apple Pay.

How much is shipping?

Shipping costs depend on your location and the shipping method chosen. You’ll see the total cost at checkout.

How long does shipping take?

Delivery typically takes 7-14 business days for domestic orders. International shipping times may vary.

Can I change or cancel my order?

You can change or cancel your order if it hasn’t been processed yet. Contact us as soon as possible for assistance.

What is your return policy?

We accept returns within 30 days of purchase for unused items in their original packaging.

What should I do if I receive a damaged or incorrect item?

Please contact us immediately, and we’ll help you arrange a replacement or refund.